Privacy

Data protection for cloud backups: erasure, restoration and proof

Organise cloud backups under the GDPR: erasure, overwriting, restoration, access controls and evidence.

BRANDAUER Rechtsanwälte
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Mag. Bernhard Brandauer, Austrian attorney-at-law

BRANDAUER Rechtsanwälte

Mag. Bernhard Brandauer advises businesses on the legal classification and practical implementation of data protection requirements.

14 September 2026 · Mag. Bernhard Brandauer, Austrian attorney-at-law

Erasure in a cloud environment is traceable only when the organisation considers the production system, backup copies and restoration together. The GDPR does not prescribe one overwriting period for every backup. It requires a risk-based and documented solution that prevents unnecessary storage and uncontrolled reactivation of deleted data.

This article explains how to build an erasure concept for backup copies. It focuses on the distinction between the active system and backups, technical restrictions, restoration and evidence for an internal review or supervisory authority. Setting the original substantive retention period for customer, recruitment or employee data is a separate step.

Initial assessment

What happens to deleted data in cloud backups?

Check one data set and the backup architecture actually in use. The result identifies the next documentation step.

01 Question 1

How are deleted data handled in the backup copies?

The decisive points are technical access, the overwriting process and the response to a restoration.

Result

Your orientation

01

Link the erasure, affected copies and result in the records.

Record which backup copies are covered by the erasure and how success is checked. Include exports, snapshots and copies held by the provider.

02

Evidence the access restriction, overwriting cycle and exception decision.

Explain why the copy remains separate until regular overwriting, who may access it and how the cycle relates to the specific purpose. A blanket backup exception is not enough.

03

Filter a restoration and remove deleted data before activation.

Decide before the next restoration how erasure and restriction lists will be applied. A restored data set must not return deleted data to production without review.

Which cloud backups are relevant under data protection law

The content of the copy determines its relevance. A backup, snapshot, archive export and replica may contain personal data even when they are not visible as application storage in daily work. Inventory systems, locations, copy types and responsibilities. The key question is whether the data can still be related to an individual.

A backup has a different function from the production system. It usually protects availability and recoverability. That function does not remove the need to limit storage and protect access. Under Articles 25 and 32 GDPR, the architecture and security measures must reflect the purpose and risk of the processing.

The first question is therefore what the backup contains and why the copy is needed. The original retention decision for production data remains separate. Only then can the organisation decide whether a copy is erased directly, isolated until regular overwriting or kept under a specifically documented exception.

How production erasure and backups fit together

When personal data are erased in the production system, the process must account for the related backup copies. Article 17 GDPR must be assessed in the specific case. If erasure is required and no exception applies, the organisation must not use the backup as a permanent substitute storage for the same data set.

Immediate editing of every file in every immutable backup is not technically possible in every architecture. In that situation, a defensible combination may consist of no production access, a strict restoration restriction and a defined overwriting process. The copy must not be used for new purposes during that period. Record the reason and why the solution is appropriate.

Check side paths as well: manual exports, test environments, local downloads and provider copies. An erasure run limited to the visible database leaves the evidence incomplete. The article on the erasure concept for customer and lead data covers the preceding purpose and retention review.

Practical rule: A backup must not bring deleted data back into active use without control. For each architecture decide whether the copy is erased directly or isolated until regular overwriting, and record the technical control.

How overwriting, restriction and access are organised

A reliable backup lifecycle links the purpose of the safeguard to a verifiable overwriting cycle. A statement such as “backups are deleted after seven years” does not replace a review if the cycle fits neither the purpose nor the risk. Conversely, a technical cycle must not keep data indefinitely without a reason.

Define which roles may read, export, erase or restore backups. Normal access should be restricted and logged. Encryption, separate permissions and a dual-control process may be suitable depending on the risk. The necessary measure depends on the specific environment.

Connect the cycle to restoration. An old backup that can be restored in full at any time must be assessed differently from an encrypted and technically isolated copy. Check whether the provider maintains immutable snapshots, geographically redundant copies or its own recycle bin. Where relevant, include these functions in the records of processing activities and the technical and organisational measures.

What to check before and after a restoration

A restoration can bring an earlier data state into a new environment. Before activation, determine whether it contains erased, corrected or restricted data. Define approval with reason, scope, target system and responsible person. An emergency may require speed, but it should not make the data protection review invisible.

A separate restoration environment is useful for checking and cleaning the data set first. Compare current erasure markers, restriction lists and corrections made since the backup. Only the necessary part should then enter active operation. Remove data that are no longer required for the restoration purpose.

After the restoration, record which backup was used, what was checked, which cleaning occurred and who approved activation. This supports accountability under Article 5(2) GDPR. The article on documenting technical and organisational measures explains how controls and responsibilities can be made traceable.

When restriction of processing is the better status

Article 18 GDPR may require restriction, for example where accuracy is contested, processing is unlawful and the individual requests restriction instead of erasure, or the data are needed for legal claims. Restriction is a specific legal decision. It cannot be equated with the mere existence of a backup.

For a restricted backup copy, purpose, scope and access must be clear. The data may then be processed only under the conditions in Article 18(2) GDPR. The technical restriction should reappear in the restoration process. A restore must not treat restricted data as an unrestricted production set.

Record when restriction begins, what event ends it and who performs the review. Where the situation changes, the individual must generally be informed before restriction is lifted. Restriction is therefore a distinct status with its own control, not a general reason to retain every backup indefinitely.

Which evidence shows that the solution works

Useful evidence connects the legal decision, technical configuration and actual execution. Include the backup inventory, data categories, erasure or restriction status and overwriting description. Add roles, access controls and the restoration process. A policy without a control record is usually insufficient for accountability.

Use proportionate sampling to check whether a deleted record is absent from the active system, whether the backup is available only to authorised roles and whether a test restoration applies erasure and restriction logic. Use suitable test data where a production restoration is unnecessary. For each test, record the reason, result and any corrective step.

Classify deviations by risk. An old access account, an undocumented snapshot or a restoration without approval may require different responses. The record should explain the decision and show the next review date. This keeps the architecture understandable during a provider change or migration.

How cloud and backup providers are included

If a cloud or backup provider processes personal data on the organisation’s behalf, assess its role under Article 28 GDPR. The contract should reflect backup functions, sub-processors, storage locations, access and support for erasure and restriction. Compare standard terms with the architecture actually booked.

Ask which copies exist beyond the visible backup. Snapshots, replicas, recycle bins, support copies and technical logs may matter. Clarify how an erasure or restriction status is respected during restoration. A promise to remove “deleted files” from primary storage does not answer all of these questions.

Internally assign responsibility for assessing requests, instructing the provider and checking its response. The overview of processors and service providers helps with this allocation. Update the records of processing activities when the backup architecture materially changes.

Which check is useful before the next backup run

Start with one concrete erasure case and follow it through the architecture. Which application erased the data? Which copies were created afterwards? Which copies remain reachable? The answers show whether the process reflects the actual data flow or describes only the production system.

Then test restoration in a controlled scenario. The test should show whether erasure and restriction markers are applied before activation, whether permissions work and whether execution is logged. The page on access logs and evidence limits can support the access review.

Finally assign every open point an owner and review date. The topic page on privacy compliance and governance helps place the principles in context. Backup documentation is complete when it connects the decision, technical control, restoration behaviour and evidence.

Frequently asked questions

Cloud backups and the GDPR: common questions

Must personal data be erased from every backup immediately? +

This depends on the processing, the reason for erasure and the backup architecture. Where erasure is required and no exception applies, the copy must not become permanent substitute storage. A technically isolated copy may be protected until regular overwriting where purpose, access and restoration controls are documented.

Can an organisation use one fixed backup period for all data? +

A single period is not automatically unlawful, but it does not replace a purpose and risk assessment. Storage limitation requires a defensible reason. Different data categories, risks and restoration needs may call for different cycles.

What must happen when deleted data are restored? +

Before activation, check whether the earlier state contains erased or restricted data. Apply erasure and restriction markers and remove data that are not needed. Record the reason, checks, cleaning and approval.

Is storage in an immutable backup always permitted? +

Immutability does not create a general exception. It is a technical property to consider in the erasure and access review. Purpose, necessity, access, overwriting and prevention of uncontrolled restoration remain decisive.

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